Technology

Lead journey map

From first touch through capture, AI structuring, and delivery to your stack — one view of how Easy Intake fits your funnel.

Full journey map below — scroll to explore.

End-to-end lead flow with Easy Intake.

At a glance

These steps match the columns and phases in the diagram above.

1. Intake channels

Web form and inbound call into real-time AI, contact record, and CRM handoff.

2. Data gathering

Completeness scoring, agent review (HITL), self-serve completion, and reminder sequences.

3. Documents

Doc requests, applicant uploads, AI validation, and agent approval.

4. Signatures

E-sign requests, reminders, and multi-party signing.

5. Scheduling

Review-call scheduling, CRM appointments, and no-show follow-up.

6. Submission

Final agent review, submission engine, and API / CRM / export destinations plus acknowledgments.

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